Speaking at a media briefing, Santaco Gauteng chairperson Midday Mali expressed deep sorrow over the incident, which is suspected to be linked to ongoing tensions between traditional taxi operators and e-hailing drivers. The victim, Siyanda Mthokozisi Mvelase, had recently begun working as an e-hailing driver, and police have since opened cases of murder, attempted murder, and arson.

“Our deepest condolences go to the family and loved ones of the driver,” Mali said. “This act is indefensible. There is no place in our industry for anyone who uses the taxi sector as a cover for criminality or terror.”

Mali acknowledged the pain felt across Soweto, noting the tragedy tarnishes the reputation of a sector that serves millions of South Africans. He said Santaco is working closely with law enforcement and its internal structures to ensure the perpetrators are brought to justice.

Efforts to improve the taxi industry, Mali said, have been ongoing, including driver training, safety campaigns, and public awareness initiatives. Programs like the Hlokomela Campaign promote safety, responsibility, and dignity in the industry, addressing issues such as road safety, driver wellness, and the prevention of gender-based violence and substance abuse.

While progress has been made, challenges remain. Mali condemned any attempts by taxi patrollers or marshals to intimidate citizens from using private vehicles, calling such actions “unacceptable, unconstitutional, and illegal.”

He urged the public to report any criminal behavior, emphasizing Santaco’s commitment to rebuilding trust: “We are not all criminals. We are not all violent. The vast majority of our drivers wake up early to serve the public with dignity and respect. We ask for your vigilance, your partnership, and your forgiveness.”

Mali concluded by underlining the importance of accountability and transparency: “Law enforcement must conduct a thorough investigation. This is not to excuse wrongdoing but to build a sector that is safe, responsible, and trusted by the public.”

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