E-hailing services such as Uber and Bolt have officially been recognised as part of South Africa’s public transport system. A new transport law now requires every driver to apply for an operating licence before taking on passengers.
To boost passenger safety, all vehicles will need clear branding or signs showing they are part of the e-hailing network. Commuters are urged to double-check that the car and driver details match what’s shown in the app.
Another big change is that panic buttons are now mandatory in every e-hailing vehicle. These devices are meant to help detect crime and ensure quick responses from law enforcement or tracking companies. Vehicle owners will cover the cost of installing them.
The law also sets tough penalties for companies that allow unlicensed drivers to operate on their platforms, including heavy fines or possible jail time. E-hailing apps must register with regulators and comply with company and tax laws.
Drivers themselves are expected to carry all documents proving they meet the requirements, while commuters are encouraged to travel only with registered cars and drivers.
Although the government will set standard licence fees, other running costs remain the responsibility of drivers and companies.