A mourning family in Stanger in Kwazulu-Natal (KZN) decided to rock up with a deceased body at the Capitec bank branch as a proof of death.
This was done after the Capitec bank allegedly refused to process the claim of the deceased telling the family to bring proof that indeed the person was late on Wednesday.
Instead of rushing to Home Affairs to get a death certificate, it is alleged that the family collected the dead body from the mortuary and dumped it inside Capitec Bank in Stanger.
It is alleged that Capitec Bank refused to process the claim ordering the family to bring proof that indeed their loved one had passed away.
The bank had to close early amid this situation.
This was not the first incident of this nature in this town.
Last year, A grieving family brought a dead body in a coffin into Capitec Bank at KwaDukuza Mall in protest over an alleged funeral insurance payout delay.
According to the family, they had filed the claim last and were initially told payment would be processed within 48 hours.
They were later informed funds would only be available by August 22, nearly a month later.
Feeling helpless, the family made the drastic decision to take the deceased to the bank to highlight the emotional and financial burden caused by the delay.
The incident shocked shoppers and staff, drawing concern and sympathy from onlookers.
In 2019, a video showing Ntombenhle Mhlongo and Thandaza Mtshali went viral on social media this week, showing the two carrying the body of 46-year-old Sifiso Mhlongo in a body bag into an Old Mutual office in Stanger.
Old Mutual then rapidly paid out the R30 000 due and Mhlongo was buried.