If you’re wondering where to find a SASSA branch near you, don’t worry, you’re not alone. We regularly receive messages on our WhatsApp line asking about how best to locate/contact SASSA. This appears to be a common issue for grant recipients.
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To that end, a document listing the SASSA branch near you will hopefully come in handy. After all, ten-times more people receive social grants than they did 30-years ago, in 1994 (26 million today versus 2.5 million). And many grant recipients would argue the physical infrastructure is far worse today.
SASSA BRANCH NEAR YOU
Many of the grants administered by the South Africa Social Security Agency actually require a trip to a SASSA branch near you when making the application. And for those with disabilities, elderly people and adults with child dependents can find a trip to a branch/office very difficult.
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Similarly, some beneficiaries – particularly older persons and those with disabilities – don’t have bank accounts. Because they live in remote, rural areas or in a care facility, it takes a lot of time and money to collect their monthly grants.
PROVINCIAL SASSA OFFICES
The good news, according to SASSA Grant Status Check, is that the agency has 389 local offices. In addition to these, there are hundreds more satellite offices and pay points. Any SASSA branch near you is open from 08h00 to 17h00, Monday to Friday. Below is a list of all the SASSA offices per province plus their phone and email contact details.
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| SASSA Office | Physical address | Phone number | Email address |
| SASSA House (Head office) | 501 Prodinsa Building, Cnr Steve Biko and Pretorius Streets, Pretoria | 0800 60 10 11 | grantenquiries@sassa.gov.za |
| SASSA Eastern Cape | BKB Building, Cnr Fitzpatrick and Merino Road, Quigney, East London, 5200 | 5200 043 707 6300 | eccustomercare@sassa.gov.za |
| SASSA Gauteng | 28 Harrison Street, Johannesburg, 2000 | 011 241 8320 | grantsenquiriesgp@sassa.gov.za |
| SASSA Mpumalanga | 18 Ferreira Street, Nelspruit, 1200 | 013 754 9446 | grantsenquiriesmp@sassa.gov.za |
| SASSA Limpopo | 43 Landros Mare Street, Polokwane, 0699 | 015 291 7509 | customercarelim@sassa.gov.za |
| SASSA North West | 1st Industrial Site, Mahikeng, 2735 | 018 388 4006 | grantsenquiriesnw@sassa.gov.za |
| SASSA Free State | Cnr St. Andrew Street & Aliwal Street, Bloemfontein | 051 410 8339 | grantsenquiriesfs@sassa.gov.za |
| SASSA North West | Perm Building, 33 Du Toitspan Road, Kimberley, 8300 | 053 802 4919 | grantsenquiriesnc@sassa.gov.za |
| SASSA KwaZulu-Natal | 1 Bank Street, Pietermaritzburg, 3201 | 033 846 3324 | grantsenquirieskzn@sassa.gov.za |
| SASSA Western Cape | Golden Acre, Adderley Street, Cape Town, 8000 | 021 469 0235 | grantsenquirieswc@sassa.gov.za |
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The South African Social Security Agency urges beneficiaries to contact the following numbers if they need assistance before going to a branch office. They are the SASSA toll-free number: 080 060 1011. You can also try the SASSA WhatsApp number +27 82 046 8553.
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Do you battle to find the closest SASSA branch near you, and are you happy with the service you receive? Assist our audience with information about your area and be sure to share your thoughts in the comments section below. And don’t forget to follow us @TheSANews on X and The South African on Facebook for the latest updates.
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